Community Leisure Sites Manager (Charters, Cox Green, Furze Platt)
Job Summary
Title: Community Leisure Sites Manager
Reporting to: Contract Manager
Salary: £35,000 - £40,000 (dependent on experience)
Annual Leave: 28 days paid annual leave per year
Pension: NEST Auto Enrolment after 3 months service
Other Benefits:
- Free gym membership for the employee and appointed person
- Discounted food and beverages on site
discounted retail items - Career progression and development
opportunities - Training and development
- Employee assistance programme
- Free parking on site
- Employee referral programme
Are you ready to make a real difference in the Sports, Leisure, and Fitness industry?
Are you passionate about serving communities and creating a lasting impact?
As a Community Sites Manager
● You will be the driving force behind our exceptional service and community engagement in all 3 above sites.
● You will ensure outstanding experiences for the communities we serve.
● You will be responsible for the day-to-day management of the Centres delivering excellent service, maintaining cost-effective operations, and upholding our highest standards at all times.
● You will drive membership sales and generate secondary revenue streams
Who are we looking for?
● Significant experience in a similar role within the leisure
● Possess a deep understanding of financial planning and budget management.
● Positive attitude and relentless pursuit of excellence will inspire your team to be their best.
Key Responsibilities:
● Lead your team in delivering outstanding service to our communities Centres operations, ensuring targets and objectives are met Develop and implement the Centre's annual financial plans, monitoring progress and reporting results Drive profitability by making strategic management and “big picture” decisions
● Establish and maintain effective controls, covering financial, non-financial, and health and safety aspects of the business
● Lead and develop a cohesive Centre Management Teams, supporting their growth and performance
● Lead the local implementation of our people strategy, embedding effective recruitment, people management, and development strategies, fostering a culture of engagement and retention
● Cultivate strong relationships with customers, third parties and clients ensuring exceptional service delivery
● Foster a culture of safety, health and well-being across all aspects of your facility, products, team and community.
For a full job description or to apply, please send an expression of interest letter and your CV to recruitment@leisurefocus.org.uk.
Catering Manager
Job Summary
Title: Catering Manager
Reporting to: General Manager
Salary: £24,000 - £32,000 (dependent on experience)
Annual Leave: 28 days paid annual leave per year
Pension: NEST Auto Enrolment after 3 months service
Other Benefits:
- Free gym membership for the employee and appointed person
- Discounted food and beverages on site
discounted retail items - Career progression and development
opportunities - Training and development
- Employee assistance programme
- Free parking on site
- Employee referral programme
Closing date for applications is 18th August 2023.
The ideal candidate will take a lead role to oversee the management and support the strategic development of the catering and retail offering within Leisure Focus, ensuring the Trust is compliant and can achieve our charitable goals. The role is a contract wide position and will support the General Managers and Catering teams in the delivery of the catering & retail performance, service and compliance. The role will require working shifts and support the catering teams during busy periods and assisting with any event catering.
Additionally, you will:
- Help drive brand awareness within ‘The Avenue catering brand
- Line management of ‘The Avenue’ catering teams at each site.
- The efficient deployment of the catering rotas in allocation within budgetary limits ● Supporting the Senior Receptionists and General Managers on achieving the retail and catering financial budgets, exceeds these targets where possible by developing strategies to increase sales
- Direct and control all food preparation within established and legislative guidelines whilst maintaining the documentation
- Regular reviews of the food menus to ensure it meets the customer demand and offering, with consideration given to waste, cost and quality control.
- Regular supplier analysis and procurement where required
- Work with and support the Commercial & Compliance Manager in all stages of department wide and site-specific catering & retail projects
- To develop and review policies and procedures relating to all services under the scope of this role.
- Driving the catering & retail e-commerce product and offering
The post holder must have a food and hygiene level 2 qualification and have proven experience in managing catering & retail operations. Experience in the leisure industry is desirable but not essential.
GP Referral/Wellbeing Instructor
Job Summary
Title: GP Referral/Wellbeing Instructor
Reporting to: General Manager
Salary: £24,000 - £32,000 (dependent on experience)
Annual Leave: 28 days paid annual leave per year
Pension: NEST Auto Enrolment after 3 months service
Other Benefits:
- Free gym membership for the employee and appointed person
- Discounted food and beverages on site
discounted retail items - Career progression and development
opportunities - Training and development
- Employee assistance programme
- Free parking on site
- Employee referral programme
Closing date for applications: 21st July 2023
Role and Responsibilities
- To establish and maintain good relationships with participants, motivating and encouraging participants on the Exercise on Referral Programme to adhere to a regular physical activity programme
- Carry out pre and post Programme assessments of participants and devise appropriate activity plans for each individual
- Refer participants to the Health Trainer where appropriate
- Ensure that appropriate standards of conduct are complied with at all times ● Assist in the communication and promotion of the Programme’s services ● Assist in the development of the Exercise on Referral Programme through innovative ideas
- Be aware of your role in managing emergencies, accident reporting and report defects as necessary
- Deal with complaints in a sensitive manner, promptly and politely in accordance with Fusion’s guidelines
- Champion in role and take personal responsibility for all hygiene, health and safety policy and procedure relevant to position, while on shift
Qualifications
The post holder will hold a recognised qualification in Exercise Referral. Any Cardiac or Cancer qualification would be desirable.
DBS
The position of GP Referral/Wellbeing Instructor is classed as a regulated post and therefore requires a DBS Disclosure.
Fitness & Wellbeing Manager - Braywick Leisure Centre
Job Summary
Title: Fitness & Wellbeing Manage
Reporting to: General Manager
Salary: £24,000 - £32,000 (dependent on experience)
Annual Leave: 28 days paid annual leave per year
Pension: NEST Auto Enrolment after 3 months service
Other Benefits:
- Free gym membership for the employee and appointed person
- Discounted food and beverages on site
discounted retail items - Career progression and development
opportunities - Training and development
- Employee assistance programme
- Free parking on site
- Employee referral programme
Closing date for applications: 21st July 2023
Leisure Focus is recruiting for the position of Fitness and Wellbeing Manager at Braywick Leisure Centre which has a passionate and thriving fitness community. We are looking for an inspiring fitness and wellbeing professional to take a lead role in bringing the best health and fitness experience to our members from arrival and throughout their health and wellbeing journey with us.
Reporting to the General Manager, this role is such an exciting opportunity for someone to have a strong influence on the culture, direction and success of a flagship leisure facility.
Roles & Responsibilities
- Ensure all Health & Safety procedures and responsibilities are carried out at all times.
- Ensure the successful implementation and operation of the club’s member journey
- Responsible for all aspects of the daily operation of the gym and studio facilities.
- Lead on the expansion of the GP referral programme and specialist classes
- Promote excellence of customer services and motivate people to enjoy exercise
- Ensure that the financial objectives of the gym are achieved and the appropriate financial systems and procedures are implemented.
- Identify and deliver appropriate staff training and development, motivating staff to reach their potential.
Qualifications
- Management experience in leisure or a related industry
- Have a recognised fitness training qualification equivalent to minimum of Level 3.
- Have a fitness industry recognised qualification such as lifestyle, management or nutritional.
- Evidence of CPD in the previous 12 months.
About You
- Love being able to lead and team and develop each staff member's full potential.
- Are enthusiastic and have a positive outlook towards their role
- Have a ‘can do’ attitude
- Want to learn and gain skills
- Are honest, ethical, loyal , flexible and accountable
- Are willing to work from various local locations within the company as and when required
- Are willing to work shifts, including evenings and weekends.
Duty Manager - Braywick Leisure Centre
Job Summary
Title: Duty Manager
Reporting to: General Manager
Salary: Up to £30,000 (dependent on experience)
Annual Leave: 28 days paid annual leave per year
Pension: NEST Auto Enrolment after 3 months service
Other Benefits:
- Free gym membership for the employee and appointed person
- Discounted food and beverages on site
discounted retail items - Career progression and development
opportunities - Training and development
- Employee assistance programme
- Free parking on site
- Employee referral programme
Closing date for applications: 28th July 2023
This is such an exciting opportunity for the right person to have a strong influence on the culture, direction and success of the Braywick leisure center and on our overall business. Leisure Focus has ambitious plans and is looking at innovative ways to engage the local community through the leisure offer.
About the role
Leisure Focus is recruiting for the position of Duty Manager at Braywick Leisure Centre in Maidenhead. Reporting into the General Manager, the successful candidate will be responsible for
- Day to day operation of the center including health and safety,
- Providing excellent customer experience
- Financial procedures and
- Leading, managing and training recreation staff.
(Each Duty Manager post is subject to its own agreed responsibilities)
About you
The successful candidate should have a depth of knowledge, skills and experience of leisure centre operations and experience of working in a busy leisure environment. Excellent communication skills, flexibility and a commitment to customer service are essential. Successful applicants will be provided with full training in all aspects of this role.
(It is desirable, not essential to hold a current NPLQ (National Pool Lifeguard Qualification) and Pool Plant Operators)
You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.
Receptionist
Job Summary
Title: Receptionist
Reporting to: Senior Receptionist
Salary: Up to £22,000 (dependent on experience)
Annual Leave: 28 days paid annual leave per year
Pension: NEST Auto Enrolment after 3 months service
Other Benefits:
- Free gym membership for the employee and appointed person
- Discounted food and beverages on site
discounted retail items - Career progression and development
opportunities - Training and development
- Employee assistance programme
- Free parking on site
- Employee referral programme
Would you like to join an exciting health and fitness trust, operating in Berkshire focused on community, customers and colleagues with a personal development plan whilst working with a team who have a passion to serve?
A career with Leisure Focus as a Receptionist is hugely rewarding. We like to think we have the best environment, the best equipment and the best people. Alongside this we give you the tools and opportunity to grow and develop, advance, and progress through our internal training programmes and endless opportunities.
And what qualifications, skills and experience do you need?
In this role you might find yourself doing multiple tasks in your remit , so there is plenty of flexibility and ample opportunity to learn and develop new skills along the way.
Your responsibilities will vary from greeting our members when they arrive at the centre with a friendly ‘Hello’ or following the financial procedures with regards to cash handling and reconciliation of money. Whatever task you find yourself working in, providing brilliant customer service is the number one priority.
What’s great about this job is that you don’t need any experience, as long as you are someone who loves to work with a smile on your face and a spring in your step we can train you on everything else you need to be successful.
Membership Advisor
Full Time position based at Braywick leisure centre
Salary between £18,000 - £19,836 increasing to £20,500 after 6 months probation period
To apply please email your CV and covering letter or video to recruitment@leisurefocus.org.uk
OVERVIEW
Come and join our Leisure Focus membership team. This is a crucial and important role to our business. Promoting our ‘Welcome Journey’ to our customers and increasing the membership base within the centre. Communicating directly with our customers to ensure their journey within the leisure centre is a long and happy one.
ROLES & RESPONSIBILITIES
Our membership advisors…
- Actively promote membership packages within the centre in line with targets set by the from the Sales Manager/Centre Manager
- Achieve targets and meet deadlines
- Assist in delivering the highest level of customer care, including meeting regularly with existing members to ensure the level of service is maintained
- Assist in the promotion and marketing of the centre, its services and facilities, which entails outreach in the surrounding areas
- Maximise new business conversion through effective sales closure
- Handles membership enquiries and bookings
- Answers telephone calls efficiently and effectively within the company standards.
- Have a good understanding of the trusts social media platforms, including website and app so you can assist customers with any issues
- Are aware of all relevant Health and Safety policies/procedures for the Leisure Centre, to constantly enforce them with the public where necessary and to raise any concerns to management.
- Follow the financial procedures with regards to cash handling and reconciliation of monies.
- Operates the communication systems at the Leisure Centre, such as public address system & telephones
- Can operate a computerised front of house system which includes different booking systems and process payments for point of sale products
THE CANDIDATE
Our membership advisors...
- Love being part of a team
- Are enthusiastic and have a positive attitude towards their role
- Want to learn and gain skills
- Are honest, ethical, loyal and accountable
- Are punctual and well presented
- Are flexible and can adapt to changes on shift accordingly and willingly.
- Are willing to work from various local locations within the company as and when required
- Are willing to work shifts, including evenings and weekends.
- Are willing to work extra hours should the centre need.
- Are professional at all times
QUALIFICATIONS
Our membership advisors...
- Have a good general education and a desire to achieve
- Have experience in customer service / memberships
- Are willing to learn, training provided
CONDITIONS OF EMPLOYMENT
Title |
Membership Advisor |
Reporting to |
Membership Manager |
Grade |
Operational |
Annual Leave |
28 days’ paid annual leave per year |
Pension |
NEST Auto Enrolment after 3 months service |
Notice Period |
1 Month |
Recreational Assistant - Lifeguard
Job Summary
Title: Recreational Assistant
Reporting to: Duty Manager
Salary: Up to £22,000 (dependent on experience)
Annual Leave: 28 days paid annual leave per year
Pension: NEST Auto Enrolment after 3 months service
Other Benefits:
- Free gym membership for the employee and appointed person
- Discounted food and beverages on site
discounted retail items - Career progression and development
opportunities - Training and development
- Employee assistance programme
- Free parking on site
- Employee referral programme
Lifeguards have one of the most important jobs at our centres, and that is keeping our customers safe in and around the water.
If you are interested in a career in leisure, Leisure Focus also has fantastic training programmes that can lead to management positions, with a real focus on individual development.
We are passionate about delivering the best customer service and getting your community active. Our team members are playing their part, working within a diverse and dynamic team in a fast-paced environment.
Recreation Assistants will perform duties pertaining to both wet and dry sites.
What we are looking for:
In order to be considered for a Lifeguard position at Leisure Focus, you need to be a strong swimmer, and have excellent customer service skills. You should also have:
- A UK recognised pool lifeguard qualification (This can be funded by Leisure Focus for suitable candidates)
- Understanding of relevant health and safety legislation
- Excellent verbal communication skills, including the ability to appropriately correct behaviour of pool users where necessary
- Confidence and an approachable nature
DBS
Recreation Assistant position classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it will be necessary for the postholder to be submitted for a DBS check.
Fitness Instructor | Windsor Leisure Centre
Job Summary
Title: Fitness Instructor
Reporting to: Gym Manager
Salary: £18, 000 - £22,000 (dependent on experience)
Annual Leave: 28 days paid annual leave per year
Pension: NEST Auto Enrolment after 3 months service
Other Benefits:
- Free gym membership for the employee and appointed person
- Discounted food and beverages on site
discounted retail items - Career progression and development
opportunities - Training and development
- Employee assistance programme
- Free parking on site
Do you have a passion for fitness? Are you looking for a career in fitness?
Do you like working with a passionate driven team with the will to win?
We are currently recruiting for a driven Fitness Instructor to join our health and fitness team at our Windsor and Braywick Leisure Centres.A career as a Fitness Instructor is hugely rewarding. We like to think we have the best environment, the best equipment and the best people. Alongside this we give you the tools and opportunity to grow and develop, advance, and progress through our internal training programmes.
This is such an exciting opportunity for the right person to have a strong influence on the culture, direction and success of the leisure centre and on our overall business. Leisure Focus has ambitious plans and is looking at innovative ways to engage the local community through the leisure offer. Is this you?
This role is crucial to the operations of our exercise facilities at our leisure centers. Inspiring your customers to positively engage with you and the fitness team to ensure they have the best customer journey from the moment they arrive to the moment they leave. Our Fitness Instructors are forward thinking and passionate about the fitness industry, keeping up with the latest fitness trends to provide an engaging and exciting fitness journey for customers of all abilities. Our Fitness Instructors gain a wide skill set and range of experiences which are relevant to carry forward to progress their fitness career pathway. Joining our team as a Fitness Instructor allows our community to enjoy and improve their physical and mental well being and is a genuinely rewarding experience.
The successful candidate should have previous knowledge of the leisure and fitness industry and experience of working in a busy leisure facility. Excellent communication skills, flexibility and a commitment to customer service are essential. You will ideally possess the REPS level 2 or equivalent qualification and be willing to work variable hours, including some evenings and weekends. Successful applicants will be provided with full training in all aspects of this role.
Fitness Instructor | Braywick Leisure Centre
Job Summary
Title: Fitness Instructor Windsor Leisure Centre
Reporting to: Gym Manager
Salary: £18, 000 - £22,000 (dependent on experience)
Annual Leave: 28 days paid annual leave per year
Pension: NEST Auto Enrolment after 3 months service
Other Benefits:
- Free gym membership for the employee and appointed person
- Discounted food and beverages on site
discounted retail items - Career progression and development
opportunities - Training and development
- Employee assistance programme
- Free parking on site
Do you have a passion for fitness? Are you looking for a career in fitness?
Do you like working with a passionate driven team with the will to win?
We are currently recruiting for a driven Fitness Instructor to join our health and fitness team at our Windsor and Braywick Leisure Centres.A career as a Fitness Instructor is hugely rewarding. We like to think we have the best environment, the best equipment and the best people. Alongside this we give you the tools and opportunity to grow and develop, advance, and progress through our internal training programmes.
This is such an exciting opportunity for the right person to have a strong influence on the culture, direction and success of the leisure centre and on our overall business. Leisure Focus has ambitious plans and is looking at innovative ways to engage the local community through the leisure offer. Is this you?
This role is crucial to the operations of our exercise facilities at our leisure centers. Inspiring your customers to positively engage with you and the fitness team to ensure they have the best customer journey from the moment they arrive to the moment they leave. Our Fitness Instructors are forward thinking and passionate about the fitness industry, keeping up with the latest fitness trends to provide an engaging and exciting fitness journey for customers of all abilities. Our Fitness Instructors gain a wide skill set and range of experiences which are relevant to carry forward to progress their fitness career pathway. Joining our team as a Fitness Instructor allows our community to enjoy and improve their physical and mental well being and is a genuinely rewarding experience.
The successful candidate should have previous knowledge of the leisure and fitness industry and experience of working in a busy leisure facility. Excellent communication skills, flexibility and a commitment to customer service are essential. You will ideally possess the REPS level 2 or equivalent qualification and be willing to work variable hours, including some evenings and weekends. Successful applicants will be provided with full training in all aspects of this role.
Sales Advisor
Job Summary
Title: Sales Advisor
Reporting to: Sales Manager
Salary: £21,000 (dependent on experience)
Annual Leave: 28 days paid annual leave per year
Pension: NEST Auto Enrolment after 3 months service
Other Benefits:
- Free gym membership for the employee and appointed person
- Discounted food and beverages on site
discounted retail items - Career progression and development
opportunities - Training and development
- Employee assistance programme
- Free parking on site
Roles & Responsibilities
An exciting opportunity has arisen for an individual who shares our passion for sales & customer service, accepts only the best, and has the ‘can-do’ attitude that creates the positive atmosphere in our centers. As a person you’ll be engaging; always championing exemplary standards and service. As a Sales Advisor you’ll manage the customer database, proactively driving membership sales; and you’ll provide accurate information and assist customers in weighing up their options, selecting the right level of membership for them. You’ll also assist in the communication and promotion of the Centre’s services, and assist with lead generation. This is a results driven role, where your natural ability to influence and persuade will shine through.
To be successful as a Sales Advisor you’ll need flexible and effective verbal communication, numerical and written skills, as you’ll be swiftly and accurately processing transactions. Preferably you’ll have experience of delivering first-class customer service, and achieving KPIs in a target-driven sales environment. You will also need a “can-do”, solutions-focused attitude; nothing is too much trouble for you!
Some of the main tasks and responsibilities of this role will include (but are not limited to):
- To actively promote membership packages within the centre in line with instructions from the
Contract Sales Manager/Centre Manager
- Building rapport and trust with customers by engaging with them, and actively anticipating and subsequently meeting their needs
- Achieve KPIs and sales targets set by the management team
- Ensure all customer sales and bookings are managed correctly, assisting customers in their choices; whilst positively and proactively driving retention
- To assist in the promotion and marketing of the centre, its services and facilities, which entails outreach in the surrounding areas
- Manage complaints in a sensitive manner, promptly and politely in accordance with Trust guidelines, escalating where necessary to the relevant people
- To maximize cross-selling and up-selling opportunities through proactive initiatives
- Undertake any other task/duties as may be reasonably required
THE CANDIDATE
Qualifications
- Ideally a sales background in a similar role, although training will be provided
Centre Cleaner
Job Summary
Title: Centre Cleaner
Reporting to: Duty Manager
Salary: Evenings/ Weekends, full time £10.45 p/h or Overnight 30 hours, £14 p/h
Annual Leave: 28 days’ paid annual leave per year pro rata on part time
Pension: NEST Auto Enrolment after 3 months service
Other Benefits:
- Free gym membership for the employee and appointed person
- Discounted food and beverages on site
discounted retail items - Career progression and development
opportunities - Training and development
- Employee assistance programme
- Free parking on site
Roles & Responsibility
Using your diverse range of skills within the Cleaning Team, you will:
- Undertake all aspects of cleaning in designated areas within the site, as per the cleaning schedule, to the required standard
- Empty litter and recycling bins and remove the waste to the designated areas
- Use powered equipment where necessary
- Clear up after flooding or any other emergency cleaning within the nature of the job
- Report any items that need maintenance or repair
THE CANDIDATE
Are you looking for a well-paid cleaning role with a great team ?
As a cleaner at Leisure Focus you’ll get exactly that and will be joining a team who helps make the Trust work!
Your job is the most noticeable in the building!
With your positive, can-do approach you’ll provide a clean working environment to all colleagues, customers and communities using your excellent time management skills to prioritise your tasks and complete the cleaning needed. You’ll be given all the support you need not only from the Centre management team, but also the rest of the team. You will be passionate about creating a welcoming environment through good hygiene. We’re looking for a cleaning specialist who will exceed our customer expectations, ensuring that all bathrooms are sparkling, floors are spotless, pool side and gym is immaculate and rubbish is removed on schedule. We hope you are ready to put on your gloves and scrub up with us.
We are looking to hear from candidates who have previous experience in a similar role, though full training will be provided. This role requires a reliable, hardworking and an adaptable individual with high standards as we demand a high level of hygiene within the facility. You will have an eye for detail and the confidence to work independently.
Fitness Instructor
Job Summary
Title: Fitness Instructor
Reporting to: Gym Manager
Salary: £18,000 - £22,000 (dependent on experience)
Annual Leave: 28 days paid annual leave per year
Pension: NEST Auto Enrolment after 3 months service
We are currently recruiting for a driven Fitness Instructor to join our health and fitness team at our amazing, newly built Braywick Leisure Centre! A career as a Fitness Instructor is hugely rewarding. We like to think we have the best environment, the best equipment and the best people. Alongside this we give you the tools and opportunity to grow and develop, advance, and progress through our internal training programmes.
This is such an exciting opportunity for the right person to have a strong influence on the culture, direction and success of the leisure center and on our overall business. Leisure Focus has ambitious plans and is looking at innovative ways to engage the local community through the leisure offer. Is this you?
This role is crucial to the operations of our exercise facilities at our leisure centers. Inspiring your customers to positively engage with you and the fitness team to ensure they have the best customer journey from the moment they arrive to the moment they leave. Our Fitness Instructors are forward thinking and passionate about the fitness industry, keeping up with the latest fitness trends to provide an engaging and exciting fitness journey for customers of all abilities. Our Fitness Instructors gain a wide skill set and range of experiences which are relevant to carry forward to progress their fitness career pathway. Joining our team as a Fitness Instructor allows our community to enjoy and improve their physical and mental well being and is a genuinely rewarding experience.
The successful candidate should have previous knowledge of the leisure and fitness industry and experience of working in a busy leisure facility. Excellent communication skills, flexibility and a commitment to customer service are essential. You will ideally possess the REPS level 2 or equivalent qualification and be willing to work variable hours, including some evenings and weekends. Successful applicants will be provided with full training in all aspects of this role.
Duty Manager - Windsor Leisure Centre
Job Summary
Title: Duty Manager (Windsor Leisure Centre)
Reporting to: Centre Manager
Salary: £22,000 - £27,000 (dependent on experience)
Annual Leave: 28 days paid annual leave per year
Pension: NEST Auto Enrolment after 3 months service
Come and join our Leisure Focus Duty Manager team. This role is pivotal to the operations of our leisure centres. Managing and inspiring a large team of several departments day to day, ensuring our customers have the best customer journey from the moment they arrive to the moment they leave. Our Duty Managers are forward thinking and passionate about leading their team, ensuring all employees are developed to their full potential. Joining our team as a Duty Manager allows our community to enjoy their leisure time, improve their physical and mental well being and is a genuinely rewarding experience.
Roles & Responsibilities
- Can ensure the highest possible standards of Health & Safety within the centre by being fully knowledgeable in the company's H & S procedures and ensuring these procedures and responsibilities are carried out at all times.
- Can ensure the highest possible standards of customer care within the centre.
- Can develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.
- Can assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care. Can act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre.
- Care about our customers and want them to have their best customer journey - they arrive happy and leave happy wanting to return.
- Care about the team of employees they manage daily and have passion to develop them to their full potential.
- Can ensure all staff are kept informed of the Centre’s activities and special events.
- Can ensure all facilities are presented to the highest levels of cleanliness and comfort to achieve a safe and welcoming environment for our customers and employees.
- Can and is willing to deputise for the Contract Manager/Centre Manager as requested.
- Can and is willing to assist the Contract Manager/Centre Manager in providing appropriate staff training and development.
- Can ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented.
- Can be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches.
- Can express innovative ideas and suggestions to improve our company. Can identify and assess the feasibility of new activities which the Centre could provide.
- Can achieve maximum levels of participation in all courses and activities. Monitoring cost effectiveness and highlighting and rectifying areas of low performance.
- Can produce performance records, statistics, targets and reports for programming and associated activities.
- Can assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products.
- Can ensure sufficient staff are available for the safe, high quality functioning of the Centre.
- Can assist in the management of the Centre’s quality assurance systems and procedures and undertake any regulatory requirements.
- Can lead and assist the running of events.
- Can act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs.
- Can be responsible and accountable for cash handling as required.
- Can undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved.
- Can be accountable for their own actions.
The Candidate
- Love being part of a team
- Love being able to lead and team and develop each staff member's full potential.
- Are enthusiastic and have a positive outlook towards their role
- Have a can do attitude
- Want to learn and gain skills
- Are honest, ethical, loyal and accountable
- Are punctual and well presented
- Are flexible and can adapt to changes on shift accordingly and willingly.
- Are willing to work from various local locations within the company as and when required
- Are willing to work shifts, including evenings and weekends.
- Are willing to work extra hours should the centre need.
- Are professional at all times
Qualifications
- Have a recognised qualification in Leisure Management, Sports Development or related subject or have to knowledge and are looking to achieve such qualification
- Has knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise.
- Has a Pool Plant Operators qualification or is able and willing to achieve this qualification.
- Has a current NPLQ (National Pool Lifeguard Qualification) or is able and willing to achieve the qualification.
Party Host
Job Summary
Title: Party Host
Reporting to: Duty Manager
Salary: £10 p/h (dependent on experience)
Roles & Responsibilities
If you are great with kids and know how to show them an amazing time then you might just be what we are looking for!
Birthday Parties are a very special part of us and you have a very responsible role dealing with the parents and their guests and making this day extra special for them. It’s your job to ensure each party group feels like a true VIP! The Party staff are focused on the parties, ensuring each party runs smoothly and on time, however all our staff learn to multi-task and in any down time will help cover other areas of the business. Party hosts are required to be able to work school holidays and most weekends
Main responsibilities:
Greeting party groups when they arrive.
This includes taking food orders for the group,
Looking after your party group for the duration of their stay at Leisure Focus. It is important you ensure your guests have the best possible experience.
So be sure to smile and interact!
Setting up party rooms as well as ensuring the party rooms are clean and tidy after each party finishes .
Deal with any customer requests promptly and courteously
Ensuring party bills are paid at the end of the party. -
At times you may be required to assist in other duties as required .
Desired Skills
Good communication skill and interpersonal skills
Able to provide exceptional customer service
Problem solving and time management
Supervision of party children
Professionalism and resilience
Qualifications & Experience
Previous work experience involving interaction with children would be beneficial. Any experience involving customer interaction and customer service would also be advantageous.
DBS
The position of Party Hosts may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not hold already hold a DBS Disclosure, it may be necessary for the post holder to be submitted for a DBS check.
Senior Recreation Assistant - Braywick Leisure Centre
SENIOR RECREATION ASSISTANT - Braywick Leisure Centre
£19,000 - £21,900
To apply please email your CV and cover letter or video to recruitment@leisurefocus.org.uk
JOB DESCRIPTION
As a Senior Recreation Assistant you will be guided by the values to lead by example and inspire your team every shift to ensure the highest standards of delivery at all times.
Come and join our Leisure Focus Senior Recreation Assistant team. This role is pivotal to the operations of our leisure centres. Managing and inspiring a large team of recreational assistants day to day, ensuring our customers have the best customer journey from the moment they arrive to the moment they leave. Our Senior Recreation Assistants are forward thinking and passionate about leading their team, ensuring all the team members are developed to their full potential. Joining our team as a Senior Recreation Assistant allows our community to enjoy their leisure time, improve their physical and mental well being and is a genuinely rewarding experience.
ROLES & RESPONSIBILITIES
Our Senior Recreation Assistants…
- Can ensure the highest possible standards of Health & Safety within the centre by being fully knowledgeable in the company's H & S procedures and ensuring these procedures and responsibilities are carried out at all times
- Can ensure the highest possible standards of customer care within the centre
- Can assist in the development and promotion of exciting, innovative leisure programmes in order to increase the usage and profitability of the Centre
- Can assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care. Can act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre
- Care about our customers and want them to have their best customer journey - they arrive happy and leave happy wanting to return
- Care about the team of employees they manage daily and have passion to develop them to their full potential
- Can work closely with a current Duty Manager, gaining valuable experience and knowledge
- Can ensure all facilities are presented to the highest levels of cleanliness and comfort to achieve a safe and welcoming environment for our customers and employees
- Can and is willing to deputise for the Duty Manager as requested
- Can and is willing to assist the Duty Manager in providing appropriate staff training and development
- Can ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programmes
- Can act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre and be responsible for their actions
- Can be available to work poolside on a regular shift or as and when required to ensure the delivery of the Centre programme
- Can ensure that the objectives of the company are achieved and the appropriate procedures are implemented
- Can ensure all staff are kept informed of the Centre’s activities and special events
- Can ensure all facilities are presented to the highest levels of cleanliness and comfort to achieve a safe and welcoming environment for our customers and employees
- Can be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches
- Can express innovative ideas and suggestions to improve our company. Can identify and assess the feasibility of new activities which the Centre could provide
- Can assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products
- Can ensure sufficient staff are available for the safe, high quality functioning of the Centre
- Can assist in the management of the Centre’s quality assurance systems and procedures and undertake any regulatory requirements
- Can lead and assist the running of events
- Can be responsible and accountable for cash handling as required.Can undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved
- Can be accountable for their own actions
THE CANDIDATE
Our Senior Recreation Assistants…
- Love being part of a team
- Love being able to lead and team and develop each staff member's full potential.
- Are enthusiastic and have a positive outlook towards their role
- Have a can do attitude
- Want to learn and gain skills
- Are honest, ethical, loyal and accountable
- Are punctual and well presented
- Are flexible and can adapt to changes on shift accordingly and willingly.
- Are willing to work from various local locations within the company as and when required
- Are willing to work shifts, including evenings and weekends.
- Are willing to work extra hours should the centre need it
- Are professional at all times
Senior Recreation Assistant - Windsor Leisure Centre
SENIOR RECREATION ASSISTANT - Windsor Leisure Centre
£19,000 - £21,900
To apply please email your CV and cover letter or video to recruitment@leisurefocus.org.uk
JOB DESCRIPTION
As a Senior Recreation Assistant you will be guided by the values to lead by example and inspire your team every shift to ensure the highest standards of delivery at all times.
Come and join our Leisure Focus Senior Recreation Assistant team. This role is pivotal to the operations of our leisure centres. Managing and inspiring a large team of recreational assistants day to day, ensuring our customers have the best customer journey from the moment they arrive to the moment they leave. Our Senior Recreation Assistants are forward thinking and passionate about leading their team, ensuring all the team members are developed to their full potential. Joining our team as a Senior Recreation Assistant allows our community to enjoy their leisure time, improve their physical and mental well being and is a genuinely rewarding experience.
ROLES & RESPONSIBILITIES
Our Senior Recreation Assistants…
- Can ensure the highest possible standards of Health & Safety within the centre by being fully knowledgeable in the company's H & S procedures and ensuring these procedures and responsibilities are carried out at all times
- Can ensure the highest possible standards of customer care within the centre
- Can assist in the development and promotion of exciting, innovative leisure programmes in order to increase the usage and profitability of the Centre
- Can assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care. Can act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre
- Care about our customers and want them to have their best customer journey - they arrive happy and leave happy wanting to return
- Care about the team of employees they manage daily and have passion to develop them to their full potential
- Can work closely with a current Duty Manager, gaining valuable experience and knowledge
- Can ensure all facilities are presented to the highest levels of cleanliness and comfort to achieve a safe and welcoming environment for our customers and employees
- Can and is willing to deputise for the Duty Manager as requested
- Can and is willing to assist the Duty Manager in providing appropriate staff training and development
- Can ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programmes
- Can act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre and be responsible for their actions
- Can be available to work poolside on a regular shift or as and when required to ensure the delivery of the Centre programme
- Can ensure that the objectives of the company are achieved and the appropriate procedures are implemented
- Can ensure all staff are kept informed of the Centre’s activities and special events
- Can ensure all facilities are presented to the highest levels of cleanliness and comfort to achieve a safe and welcoming environment for our customers and employees
- Can be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches
- Can express innovative ideas and suggestions to improve our company. Can identify and assess the feasibility of new activities which the Centre could provide
- Can assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products
- Can ensure sufficient staff are available for the safe, high quality functioning of the Centre
- Can assist in the management of the Centre’s quality assurance systems and procedures and undertake any regulatory requirements
- Can lead and assist the running of events
- Can be responsible and accountable for cash handling as required.Can undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved
- Can be accountable for their own actions
THE CANDIDATE
Our Senior Recreation Assistants…
- Love being part of a team
- Love being able to lead and team and develop each staff member's full potential.
- Are enthusiastic and have a positive outlook towards their role
- Have a can do attitude
- Want to learn and gain skills
- Are honest, ethical, loyal and accountable
- Are punctual and well presented
- Are flexible and can adapt to changes on shift accordingly and willingly.
- Are willing to work from various local locations within the company as and when required
- Are willing to work shifts, including evenings and weekends.
- Are willing to work extra hours should the centre need it
- Are professional at all times
Food & Beverage Supervisor - Braywick Leisure Centre
As a Food & Beverage supervisor you will be guided by the values to lead by example and inspire your team every shift to ensure the highest standards of delivery at all times.
ROLES & RESPONSIBILITIES
Primary objectives for the Food and Beverage supervisor will be:
- To manage the day-to-day operations of the Café/Bar in order to maximise business opportunities in line with the company business plan.
- To be part of the Food and Beverage team that provides an exciting, healthy, innovative, quality food and beverage operation in order to create demand which meets customer needs whilst increasing profitability.
- To provide the highest possible standards of Customer Care within a healthy and safe environment by guiding, caring for and assisting customers in their choice and use of the catering facilities.
- Ensuring excellent presentation of food and beverages to the customer at all times.
- Maintaining the highest standards of food hygiene and cleanliness at all times.
- Being aware of all Health and Safety issues, constantly implementing and assessing procedures, and drawing attention to any useful practices.
- Providing innovative ideas and initiating action to increase the usage of the Food and Beverage facilities.
- Ensure company financial regulations are adhered to in terms of cash handling, reconciliation and invoice processing.
- Ensure staff understand and observe matters relating to licensing laws.
- To assist in the provision of appropriate staff training and development.
- Working as part of a team to achieve the usage and profitability targets of the catering facilities.
The Food and Beverage supervisor will focus day to day on the following tasks:
- Support the preparation, cooking and serving of food and beverages as appropriate.
- To ensure sufficient staff are available for the safe, high quality functioning of the Café/Bar.
- Ensure that kitchens, food preparation areas, servery's and customer areas are clean and tidy, including the clearing of tables.
- To ensure that Food and Beverage areas are well presented.
- To serve Food and Beverages as appropriate.
- To carry out Bar Services as required.
- To support specific events as required.
- Maintain Health and Safety and Food Hygiene requirements.
- To take cash from customers and ensure all cash handling procedures are adhered to.
- Stimulate secondary spend by facility users by way of regular promotional activity.
- Monitor food and beverage stocks, restocking as required, ordering through our suppliers.
- To undertake any other duties as may be required to assist in the running of the overall facility
To apply please email your CV and cover letter or video to recruitment@leisurefocus.org.uk
REQUIREMENTS
Qualifications
The post holder will preferably hold a recognised qualification in Catering, or related subject, Food and Hygiene Certificate along with strong knowledge of the Nathasha’s Law and Leisure or related industry in a small/medium sized enterprise.
Recreation Assistant - Windsor Leisure Centre
RECREATION ASSISTANT - LIFEGUARD
£16,000 - £18,500
Windsor Leisure Centre, Stovell Road, Windsor, SL4 5JB
To apply please email your CV and covering letter or video to recruitment@leisurefocus.org.uk
JOB DESCRIPTION
OVERVIEW
Come and join our Leisure Focus Recreation Assistant team. This role is crucial to the operations of our leisure centres. Working on the front line, ensuring our customers have the best customer journey from the moment they arrive to the moment they leave. Our recreation assistants gain a wide skill set and range of experiences which are relevant to carry forward to any career pathway. Saving lives being one of them. Joining our team as a Recreation Assistant allows our community to enjoy their leisure time, improve their physical and mental well being and is a genuinely rewarding experience.
ROLES & RESPONSIBILITIES
Our Recreation Assistants...
- Can ensure the highest possible standards of health & safety within the centre
- Can ensure the highest possible standards of customer care within the centre
- Care about our customers and want them to have their best customer journey - they arrive happy and leave happy wanting to return
- Can assist the Senior Recreation Assistant and Duty Manager to ensure all facilities are presented to the highest levels of cleanliness and comfort to achieve a safe and welcoming environment for our customers
- Can assist the Senior Recreation Assistant and Duty Manager to achieve effective control and security of the facility, patrolling all appropriate areas ensuring that equipment is stored safely and securely
- Enjoy completing a variety of tasks throughout their shift in all areas and departments of the centre.
- Can use their own initiative when completing daily tasks and duties and are accountable for their own actions
- Enjoy working as part of our team who support each other to achieve the objectives and targets of the centre
- Can respond to emergency situations in accordance with their training
- Can be aware of all health & safety issues, constantly implement and assess procedures and draw attention to any unsafe practices
- Can express innovative ideas and suggestions to improve our company
- Can ensure all parts of the Centre are safe and secure when not in use
- Can and are willing to cover duties of such other members of staff as required
- Can undertake any other duties as may be required to assist in the running of the Leisure Centre
- Are proud to positively portray our company and the centre by wearing the uniform provided whilst on duty
THE CANDIDATE
Our Recreation Assistants...
- Love being part of a team
- Are enthusiastic and have a positive outlook towards their role
- Have a can do attitude
- Want to learn and gain skills
- Are honest, ethical, loyal and accountable
- Are punctual and well presented
- Are flexible and can adapt to changes on shift accordingly and willingly.
- Are willing to work from various local locations within the company as and when required
- Are willing to work shifts, including evenings and weekends.
- Are willing to work extra hours should the centre need.
- Are professional at all times
QUALIFICATIONS
Our Recreation Assistants...
- Have a good general education and a desire to achieve a leisure management qualification.
- Have a current National Pool Lifeguard Qualification. Ongoing training is provided to all our lifeguards.
DBS
Recreation Assistant positions are classed as a regulated post and therefore will require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it will be necessary for the postholder to be submitted for a DBS check.
CONDITIONS OF EMPLOYMENT
Title |
Recreation Assistant |
Reporting to |
Senior Recreation Assistant / Duty Manager |
Grade |
Operational |
Annual Leave |
28 days’ paid annual leave per year |
Pension |
NEST Auto Enrolment after 3 months service |
Notice Period |
1 Month |
Group Exercise Instructors
Group Exercise Instructors
Part-Time/ Casual available
Competitive rates of pay
To apply please email your CV and cover letter or video to recruitment@leisurefocus.org.uk
The Person
Leisure Focus is looking to welcome new dynamic instructors to join our existing team of amazing class instructors. If you feel you can bring a new vibe to group exercise, can be an excellent motivator and provide our members with the “wow” factor, we want to hear from you.
The Role
The programme currently includes Les Mills, HITT, Zumba, Indoor Cycling, Yoga, and many more. Class duration varies from 30 minutes to 90 minutes depending on the class genre. We currently deliver over 220 classes per week across our sites in Windsor, Maidenhead, and Ascot.
Recreation Assistant - Braywick Leisure Centre
RECREATION ASSISTANT - LIFEGUARD
£16,000 - £18,500
Braywick Leisure Centre, Braywick Road, Maidenhead, SL6 1BN
To apply please email your CV and covering letter or video to recruitment@leisurefocus.org.uk
JOB DESCRIPTION
OVERVIEW
Come and join our Leisure Focus Recreation Assistant team. This role is crucial to the operations of our leisure centres. Working on the front line, ensuring our customers have the best customer journey from the moment they arrive to the moment they leave. Our recreation assistants gain a wide skill set and range of experiences which are relevant to carry forward to any career pathway. Saving lives being one of them. Joining our team as a Recreation Assistant allows our community to enjoy their leisure time, improve their physical and mental well being and is a genuinely rewarding experience.
ROLES & RESPONSIBILITIES
Our Recreation Assistants...
- Can ensure the highest possible standards of health & safety within the centre
- Can ensure the highest possible standards of customer care within the centre
- Care about our customers and want them to have their best customer journey - they arrive happy and leave happy wanting to return
- Can assist the Senior Recreation Assistant and Duty Manager to ensure all facilities are presented to the highest levels of cleanliness and comfort to achieve a safe and welcoming environment for our customers
- Can assist the Senior Recreation Assistant and Duty Manager to achieve effective control and security of the facility, patrolling all appropriate areas ensuring that equipment is stored safely and securely
- Enjoy completing a variety of tasks throughout their shift in all areas and departments of the centre.
- Can use their own initiative when completing daily tasks and duties and are accountable for their own actions
- Enjoy working as part of our team who support each other to achieve the objectives and targets of the centre
- Can respond to emergency situations in accordance with their training
- Can be aware of all health & safety issues, constantly implement and assess procedures and draw attention to any unsafe practices
- Can express innovative ideas and suggestions to improve our company
- Can ensure all parts of the Centre are safe and secure when not in use
- Can and are willing to cover duties of such other members of staff as required
- Can undertake any other duties as may be required to assist in the running of the Leisure Centre
- Are proud to positively portray our company and the centre by wearing the uniform provided whilst on duty
THE CANDIDATE
Our Recreation Assistants...
- Love being part of a team
- Are enthusiastic and have a positive outlook towards their role
- Have a can do attitude
- Want to learn and gain skills
- Are honest, ethical, loyal and accountable
- Are punctual and well presented
- Are flexible and can adapt to changes on shift accordingly and willingly.
- Are willing to work from various local locations within the company as and when required
- Are willing to work shifts, including evenings and weekends.
- Are willing to work extra hours should the centre need.
- Are professional at all times
QUALIFICATIONS
Our Recreation Assistants...
- Have a good general education and a desire to achieve a leisure management qualification.
- Have a current National Pool Lifeguard Qualification. Ongoing training is provided to all our lifeguards.
DBS
Recreation Assistant positions are classed as a regulated post and therefore will require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it will be necessary for the post holder to be submitted for a DBS check.
CONDITIONS OF EMPLOYMENT
Title |
Recreation Assistant |
Reporting to |
Senior Recreation Assistant / Duty Manager |
Grade |
Operational |
Annual Leave |
28 days’ paid annual leave per year |
Pension |
NEST Auto Enrolment after 3 months service |
Notice Period |
1 Month |
Level 1 Swimming Instructors - Windsor & Braywick Leisure Centre
Level 1 Swimming Instructors
Windsor & Maidenhead
£10.00ph
To apply please email your CV and covering letter or video to recruitment@leisurefocus.org.uk
OVERVIEW
The Leisure Focus Trust is looking for talented swimming teachers, who not only have good technical abilities but a true love of teaching. If you have a passion for developing swimming skills, technique and confidence in the water for our swim school customers, then this role is for you. Come and join our team to assist our Level 2 Swim Instructors lead safe, effective, meaningful and interesting lessons for adults and children of varying ages and abilities, including those with additional needs where relevant. Swimming Lessons are critical to our community, providing an essential life saving skill to all those who participate.
ROLES & RESPONSIBILITIES
Our Level 1 Swim Instructors…
- Have a passion for aquatics and helping young people to be the best they can be.
- Thrives on supporting their Level 2 Swim Instructor and students to achieve their swimming potential, drawing on their knowledge and experience of industry best practice, progression levels, and teaching skills that they apply in the most effective way
- Have a working knowledge of aquatic health and safety, as will an understanding of safeguarding and child protection procedures.
- Are approachable, friendly and patient, with a firm ability to build trust, encourage and motivate their pupils
- Can ensure the successful delivery of the trusts swim school in line with company policy and the Swim England NPTS
- Can assist in teaching customers of a varying age and ability as per the Swim England NPTS and complete all necessary reports.
- Can ensure teaching, customer care and health and safety standards are maintained in line with company policy
- Can maximise the retention of swim school participants through quality standards, motivation and customer care
- Can ensure strong communication links between yourself, you Level 2 Swim Instructor, the swim school coordinator, reception and duty management
- Can deal with customer enquiries, feedback and concerns
THE CANDIDATE
Our Level 1 Swimming Instructors...
- Love being part of a team
- Have a true love of swimming with a friendly caring personality
- Are enthusiastic and have a positive attitude towards their role
- Want to learn and gain skills
- Are honest, ethical, loyal and accountable
- Are punctual and well presented
- Are flexible and can adapt to changes on shift accordingly and willingly
- Are willing to work from various local locations within the company as and when required
- Are willing to work shifts, including evenings and weekends
- Are willing to work extra hours should the centre need it
- Are professional at all times
QUALIFICATIONS
Our Level 1 Swimming Instructors...
- Have a Swim England Level 1 Swimming Instructor Qualification
- Have or have held a recognised pool rescue award (preferable). Or be able to obtain it within a set period if not held.
DBS
Level 1 Swimming Instructor positions are classed as a regulated post and therefore will require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it will be necessary for the post holder to be submitted for a DBS check.
CONDITIONS OF EMPLOYMENT
Title |
Level 1 Swimming Instructor |
Reporting to |
Swim Manager / Swim Coordinator |
Grade |
Operations |
Annual Leave |
28 days’ paid annual leave per year |
Pension |
NEST Auto Enrolment after 3 months service |
Notice Period |
1 Month |
Self Employed Level 2 Swimming Instructors - Windsor & Braywick Leisure Centre
Self Employed Level 2 Swimming Instructors
Windsor & Maidenhead
From £20ph
To apply please email your CV and covering letter or video to recruitment@leisurefocus.org.uk
JOB DESCRIPTION
OVERVIEW
The Leisure Focus Trust is looking for talented swimming teachers, who not only have good technical abilities but a true love of teaching. If you have a passion for developing swimming skills, technique and confidence in the water for our swim school customers, then this role is for you. Come and join our team to lead safe, effective, meaningful and interesting lessons for adults and children of varying ages and abilities, including those with additional needs where relevant. Our Level 2 Swimming Instructors are critical to our community, providing an essential life saving skill to all those who participate.
ROLES & RESPONSIBILITIES
Our Level 2 Swim Instructors…
- Have a passion for aquatics and helping young people to be the best they can be.
- Thrives on supporting their students to achieve their swimming potential, drawing on their knowledge and experience of industry best practice, progression levels, and teaching skills that they apply in the most effective way
- Have a working knowledge of aquatic health and safety, as will an understanding of safeguarding and child protection procedures
- Are approachable, friendly and patient, with a firm ability to build trust, encourage and motivate your pupils
- Can ensure the successful delivery of the trusts swim school in line with company policy and the Swim England NPTS
- Can teach customers of a varying age and ability as per the Swim England NPTS and complete all necessary reports
- Can ensure teaching, customer care and health and safety standards are maintained in line with company policy
- Can maximise the retention of swim school participants through quality standards, motivation and customer care
- Can ensure strong communication links between yourself, the swim school coordinator, reception and duty management
- Can deal with customer enquiries, feedback and concerns
THE CANDIDATE
Our Level 2 Swimming Instructors...
- Love being part of a team
- Have a true love of swimming with a friendly caring personality
- Are enthusiastic and have a positive attitude towards their role
- Want to learn and gain skills
- Are honest, ethical, loyal and accountable
- Are punctual and well presented
- Are flexible and can adapt to changes on shift accordingly and willingly
- Are willing to work from various local locations within the company as and when required
- Are willing to work shifts, including evenings and weekends
- Are willing to work extra hours should the centre need it
- Are professional at all times
QUALIFICATIONS
Our Level 2 Swimming Instructors...
- Have a Swim England Level 2 or STA Full Swimming Instructor Qualifications (or the equivalent international qualification)
- Have experience of swimming teaching
- Have or have held a recognised pool rescue award (preferable). Or be able to obtain it within a set period if not held.
DBS
Level 2 Swimming Instructor positions are classed as a regulated post and therefore will require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it will be necessary for the post holder to be submitted for a DBS check.
CONDITIONS OF EMPLOYMENT
Title |
Level 2 Swimming Instructor |
Reporting to |
Swim Manager / Swim Coordinator |
Grade |
Self Employed |
Notice Period |
1 Month |