Careers at Leisure Focus
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Here at Leisure Focus we have opportunities for everyone to learn and develop with us.
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Duty Manager - Braywick Leisure Centre
Job title :Duty Manager
Location : Braywick Leisure Centre
Contract: Full time/ Permanent
Salary: £27,500 -£32,000 pa
More about the role
Leisure Focus is recruiting for the position of Duty Manager at Braywick Leisure Centre in Maidenhead. Reporting into the General Manager, the successful candidate will be responsible for
Day to day operation of the center including health and safety,
Providing excellent customer experience
Financial procedures and
Leading, managing and training recreation staff.
(Each Duty Manager post is subject to its own agreed responsibilities)
More about you
The successful candidate should have a depth of knowledge, skills and experience of leisure centre operations and experience of working in a busy leisure environment. Excellent communication skills, flexibility and a commitment to customer service are essential. Successful applicants will be provided with full training in all aspects of this role.
(It is desirable, not essential to hold a current NPLQ (National Pool Lifeguard Qualification) and Pool Plant Operators)
You will need a flexible approach to work being open to working shifts including evenings, weekends and public holidays.
About us
Leisure Focus is a not for profit Charitable incorporated organisation (CIO). It has been established to work with local communities; supporting clubs, organisations and individuals to achieve their sporting and lifestyle goals. We manage each facility in a responsible way, to ensure each customer has the opportunity to access activities regardless of their race, sex, age, religion, and financial circumstances, physical or mental ability.
Our Values ( FACE)
In every role, across every site, our colleagues are the 'face' of Leisure Focus. Together, we
Focus on the Customer
Approach everything systematically
Collaborate to achieve
Exceed expectation
There are many great things about Leisure Focus. One of our strengths is that people come together from different cultures, perspectives, and experiences. We are world-class fitness experts, ensuring we at Leisure Focus have a culture where everyone is welcome. Our team members are at the heart of what we do and it’s why we’re here. We are proud to have a global inclusive workforce, with team members from all backgrounds and cultures. We are a disability confident employer, who is committed to inclusion and diversity in the workplace.
If you believe you have the knowledge and skills required for this position please send an expression of interest letter and your CV to recruitment@leisurefocus.org.uk.
Closing date for applications: 06th March 2026
Food & Beverage Assistant
Job title : Food & Beverage Assistant
Location : Braywick Leisure Centre
ROLES & RESPONSIBILITIES:
Primary objectives for the Food and Beverage Assistant will be:
To supervise the day to day operations of the cafe and catering facilities.
To ensure the highest possible standards of Health and Safety and customer care.
The Food and Beverage Assistant will focus day to day on the following tasks:
To supervise the day to day operation of the cafe, and kitchen of the Centre.
To prepare and cook meals and snacks in accordance with the requirements of the Centre.
To ensure that all food is covered, stored, labelled and dated to meet the food safety (General Food Hygiene) Regulations 1995 or the terms of subsequent legislation.
Make sure that food is handled, stored, prepared and served in such a way and such condition as to prevent contamination of food and drink.
To ensure that the kitchen and cafe areas are entered only by authorised persons.
To ensure that the vending machines are maintained on a regular basis
To ensure that all cleaning duties are completed whilst on shift.
To ensure that all injuries involving staff and members of the public are reported to the F&B Supervisor/ Duty Manager
To record any complaints and to pass to the F&B Supervisor
To ensure all Health and Safety procedures are carried out at all times.
Ensure that a consistently high level of service is delivered to customers.
To assist in the management of the Centre’s quality assurance systems and procedures.
To undertake cleaning duties as required.
To undertake any regulatory requirements.
To be responsible and accountable for cash handling as required.
Ensure that company financial regulations are adhered to in terms of cash handling.
To ensure that a safe and efficient service is provided for the public.
To undertake any other duties as may be required by the management to ensure that the business objectives of the contract are achieved.
REQUIREMENTS
The post holder will preferably hold a recognised qualification in Catering, or related subject, first aid certificate and Food and Hygiene Certificate along with strong knowledge of the Leisure or related industry in a small/medium sized enterprise.
Personal
Among the personal characteristics sought the applicant:
Must be able to build strong relationships with customers, clients and employees.
Must be able to communicate at different levels of the organisation, both listen and direct.
Must be able to meet the demands of the role by working additional hours when required.
Must be able to maintain and be committed to good employee relations and deliver quality training.
Must be able to work from various locations as and when required.
Must adhere to policies and practices related to uniform, jewellery and personal
About us
Leisure Focus is a not for profit Charitable incorporated organisation (CIO). It has been established to work with local communities; supporting clubs, organisations and individuals to achieve their sporting and lifestyle goals. We manage each facility in a responsible way, to ensure each customer has the opportunity to access activities regardless of their race, sex, age, religion, and financial circumstances, physical or mental ability.
Our Values ( FACE)
In every role, across every site, our colleagues are the 'face' of Leisure Focus. Together, we
Focus on the Customer
Approach everything systematically
Collaborate to achieve
Exceed expectation
There are many great things about Leisure Focus. One of our strengths is that people come together from different cultures, perspectives, and experiences. We are world-class fitness experts, ensuring we at Leisure Focus have a culture where everyone is welcome. Our team members are at the heart of what we do and it’s why we’re here. We are proud to have a global inclusive workforce, with team members from all backgrounds and cultures. We are a disability confident employer, who is committed to inclusion and diversity in the workplace.
If you believe you have the knowledge and skills required for this position please send an expression of interest letter and your CV to recruitment@leisurefocus.org.uk.
Casual Receptionist
Job title : Casual Receptionist
Location : Windsor Leisure Centre
KEY RESPONSIBILITIES:
Greet all customers in a friendly, professional manner and provide excellent customer service at all times
Handle enquiries in person, over the phone, and via email, providing accurate information about facilities, classes, memberships, and bookings
Process memberships, bookings, payments, and cancellations using the centre’s booking system
Manage the reception desk, ensuring it is tidy, organised, and well-stocked with information leaflets
Deal with customer queries, complaints, and issues promptly and professionally, escalating when necessary
Support the daily opening and closing procedures of the reception area
Maintain accurate records of transactions, bookings, and customer interactions
Promote leisure centre services, activities, and events to customers
Ensure adherence to health and safety procedures and report any concerns
Work flexibly, including evenings, weekends, and public holidays as required
Person Specification Essential:
Strong customer service and communication skills
Friendly, approachable, and professional manner
Basic IT skills and ability to learn booking systems
Ability to work well in a busy environment
Reliability and punctuality
Additional Information
This is a casual role with variable hours depending on business needs
Training will be provided on systems and procedures
Uniform may be required depending on the centre
If you believe you have the knowledge and skills required for this position please send an expression of interest letter and your CV to recruitment@leisurefocus.org.uk.