SALES MANAGER - BRAYWICK LEISURE CENTRE

Salary- Depends on experience 

If you are a passionate and results-driven leader with a commitment to excellence and a drive to foster a vibrant community, we would love to hear from you. Join us in making a transformative impact on the lives of our members! 

Job Purpose: 

As the Sales Manager, your primary objective is to drive both unit and revenue sales performance, supporting the centre’s positive net member movement requirement. You will provide regular updates, support, guidance, and strategy to engage and upskill the team to achieve new customer acquisition targets with quality memberships. Through effective leadership and sales integrity, you will ensure all prospects and members receive an exceptional customer experience. 

Key Responsibilities 

Sales and Member Engagement: 

• Manage new appointments/tours, customising each interaction and conducting structured communication.
• Follow up with no-shows and non-joiners to address concerns and re-book appointments. • Evaluate and adjust sales strategy and activity based on performance trends. • Confirm next day's appointments with a personalised approach to minimize cancellations. • Plan and execute calls to proactively reach out to potential prospects and schedule appointments.
• Capture data and outcomes of calls, appointments, and tours using company systems.

Lead Generation And Conversion 

• Explore new lead generation avenues, such as corporate partnerships and community events.
• Execute a detailed plan to surpass sales targets by converting

leads into quality, loyal members. 

• Ensure exceptional service to enhance the joiner experience and encourage referrals.

Team Development And Training 

• Conduct regular meetings to coach, motivate, and develop the team.
• Provide timely feedback to team members who do not offer exceptional service ● Key holder and responsible for operational duties as requested by the General Manager

So what qualities does a Sales Manager need to have at Leisure Focus? 

• Have a resilient with the ability to thrive in a fast paced sales environment ● Innate ability to inspire, influence and coach your team to meet their potential ● Ability to build a winning culture
• Keen eye to attention to detail
• Strategic with a commercial edge to maximise the customer base and revenue ● Honest, Knowledge and maintain integrity
• Team management, coaching and training
• Delivery of targeted sales KPIs (Individual and team)on a monthly, quarterly and annual basis.

Most importantly, keeping up with the latest fitness trends to provide an engaging and exciting fitness journey for customers of all abilities. 

ABOUT US 

Leisure Focus is a not for profit Charitable incorporated organisation (CIO). It has been established to work with local communities; supporting clubs, organisations and individuals to 

achieve their sporting and lifestyle goals. We manage each facility in a responsible way, to ensure each customer has the opportunity to access activities regardless of their race, sex, age, religion, and financial circumstances, physical or mental ability. 

Our Values ( FACE) 

In every role, across every site, our colleagues are the 'face' of Leisure Focus. Together, we

• Focus on the Customer 
• Approach everything systematically 
• Collaborate to achieve 
• Exceed expectation 

There are many great things about Leisure Focus. One of our strengths is that people come together from different cultures, perspectives, and experiences. We are world-class fitness experts, ensuring we at Leisure Focus have a culture where everyone is welcome. Our team members are at the heart of what we do and it’s why we’re here. We are proud to have a global inclusive workforce, with team members from all backgrounds and cultures. We are a disability confident employer, who is committed to inclusion and diversity in the workplace. 

To apply, please send an expression of interest letter and your CV to jobs@leisurefocus.org.uk

 Closing date : 31/10/2025

Job Summary 

Title:  Duty Manager (Windsor Leisure Centre)

Reporting to: Centre Manager 

Salary: £22,000 - £27,000 (dependent on experience)

Annual Leave: 28 days paid annual leave per year 

Pension: NEST Auto Enrolment after 3 months service 

Apply

Come and join our Leisure Focus Duty Manager team. This role is pivotal to the operations of our leisure centres. Managing and inspiring a large team of several departments day to day, ensuring our customers have the best customer journey from the moment they arrive to the moment they leave. Our Duty Managers are forward thinking and passionate about leading their team, ensuring all employees are developed to their full potential. Joining our team as a Duty Manager allows our community to enjoy their leisure time, improve their physical and mental well being and is a genuinely rewarding experience.

Roles & Responsibilities

• Can ensure the highest possible standards of Health & Safety within the centre by being fully knowledgeable in the company's H & S procedures and ensuring these procedures and responsibilities are carried out at all times.

• Can ensure the highest possible standards of customer care within the centre.

• Can develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.

• Can assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care. Can act as a member of the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre.

• Care about our customers and want them to have their best customer journey - they arrive happy and leave happy wanting to return.

• Care about the team of employees they manage daily and have passion to develop them to their full potential.

• Can ensure all staff are kept informed of the Centre’s activities and special events.

• Can ensure all facilities are presented to the highest levels of cleanliness and comfort to achieve a safe and welcoming environment for our customers and employees.

• Can and is willing to deputise for the Contract Manager/Centre Manager as requested.

• Can and is willing to assist the Contract Manager/Centre Manager in providing appropriate staff training and development.

• Can ensure that the objectives of the contract are achieved and the appropriate financial systems and procedures are implemented.

• Can be responsible for the provision of teaching and coaching courses for all areas of the operation, including recruitment and maintenance of a register of qualified coaches.

• Can express innovative ideas and suggestions to improve our company. Can identify and assess the feasibility of new activities which the Centre could provide.

• Can achieve maximum levels of participation in all courses and activities. Monitoring cost effectiveness and highlighting and rectifying areas of low performance.

• Can produce performance records, statistics, targets and reports for programming and associated activities.

• Can assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products.

• Can ensure sufficient staff are available for the safe, high quality functioning of the Centre.

• Can assist in the management of the Centre’s quality assurance systems and procedures and undertake any regulatory requirements.

• Can lead and assist the running of events.

• Can act as a main key holder for the Centre and be responsible for opening and closing of the building and emergency call-outs.

• Can be responsible and accountable for cash handling as required.

• Can undertake any other duties as may be required by the Contract Manager to ensure that the business objectives of the contract are achieved.

• Can be accountable for their own actions.

The Candidate​

• Love being part of a team

• Love being able to lead and team and develop each staff member's full potential.

• Are enthusiastic and have a positive outlook towards their role

• Have a can do attitude

• Want to learn and gain skills

• Are honest, ethical, loyal and accountable

• Are punctual and well presented

• Are flexible and can adapt to changes on shift accordingly and willingly.

• Are willing to work from various local locations within the company as and when required

• Are willing to work shifts, including evenings and weekends.

• Are willing to work extra hours should the centre need.

• Are professional at all times

Qualifications

• Have a recognised qualification in Leisure Management, Sports Development or related subject or have to knowledge and are looking to achieve such qualification

• Has knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise.

• Has a Pool Plant Operators qualification or is able and willing to achieve this qualification.

• Has a current NPLQ (National Pool Lifeguard Qualification) or is able and willing to achieve the qualification.

Group Exercise Instructors

Part-Time/ Casual available 

Competitive rates of pay

To apply please email your CV and cover letter or video to recruitment@leisurefocus.org.uk 

The Person

Leisure Focus is looking to welcome new dynamic instructors to join our existing team of amazing class instructors. If you feel you can bring a new vibe to group exercise,  can be an excellent motivator and provide our members with the “wow” factor, we want to hear from you. 

The Role

The programme currently includes Les Mills, HITT, Zumba, Indoor Cycling, Yoga, and many more. Class duration varies from 30 minutes to 90 minutes depending on the class genre.  We currently deliver over 220 classes per week across our sites in Windsor, Maidenhead, and Ascot. 

Level 1 Swimming Instructors

Windsor & Maidenhead

£10.00ph

To apply please email your CV and covering letter or video to recruitment@leisurefocus.org.uk

OVERVIEW

The Leisure Focus Trust is looking for talented swimming teachers, who not only have good technical abilities but a true love of teaching. If you have a passion for developing swimming skills, technique and confidence in the water for our swim school customers, then this role is for you. Come and join our team to assist our Level 2 Swim Instructors lead safe, effective, meaningful and interesting lessons for adults and children of varying ages and abilities, including those with additional needs where relevant. Swimming Lessons are critical to our community, providing an essential  life saving skill to all those who participate.

ROLES & RESPONSIBILITIES

Our Level 1 Swim Instructors…

• Have a passion for aquatics and helping young people to be the best they can be. 
• Thrives on supporting their Level 2 Swim Instructor and students to achieve their swimming potential, drawing on their knowledge and experience of industry best practice, progression levels, and teaching skills that they apply in the most effective way
• Have a working knowledge of aquatic health and safety, as will an understanding of safeguarding and child protection procedures.
• Are approachable, friendly and patient, with a firm ability to build trust, encourage and motivate their pupils
• Can ensure the successful delivery of the trusts swim school in line with company policy and the Swim England NPTS 
• Can assist in teaching customers of a varying age and ability as per the Swim England NPTS and complete all necessary reports.
• Can ensure teaching, customer care and health and safety standards are maintained in line with company policy
• Can maximise the retention of swim school participants through quality standards, motivation and customer care
• Can ensure strong communication links between yourself, you Level 2 Swim Instructor, the swim school coordinator, reception and duty management
• Can deal with customer enquiries, feedback and concerns

THE CANDIDATE

Our Level 1 Swimming Instructors...

• Love being part of a team
• Have a true love of swimming with a friendly caring personality
• Are enthusiastic and have a positive attitude towards their role 
• Want to learn and gain skills
• Are honest, ethical, loyal and accountable
• Are punctual and well presented
• Are flexible and can adapt to changes on shift accordingly and willingly
• Are willing to work from various local locations within the company as and when required
• Are willing to work shifts, including evenings and weekends
• Are willing to work extra hours should the centre need it
• Are professional at all times

QUALIFICATIONS

Our Level 1 Swimming Instructors...

• Have a Swim England Level 1 Swimming Instructor Qualification
• Have or have held a recognised pool rescue award (preferable). Or be able to obtain it within a set period if not held.

DBS

Level 1 Swimming Instructor positions are classed as a regulated post and therefore will require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it will be necessary for the post holder to be submitted for a DBS check.

CONDITIONS OF EMPLOYMENT

Self Employed Level 2 Swimming Instructors

Windsor & Maidenhead

From £20ph

To apply please email your CV and covering letter or video to recruitment@leisurefocus.org.uk

JOB DESCRIPTION

OVERVIEW

The Leisure Focus Trust is looking for talented swimming teachers, who not only have good technical abilities but a true love of teaching. If you have a passion for developing swimming skills, technique and confidence in the water for our swim school customers, then this role is for you. Come and join our team to lead safe, effective, meaningful and interesting lessons for adults and children of varying ages and abilities, including those with additional needs where relevant. Our Level 2 Swimming Instructors are critical to our community, providing an essential  life saving skill to all those who participate.

ROLES & RESPONSIBILITIES

Our Level 2 Swim Instructors…

• Have a passion for aquatics and helping young people to be the best they can be.
• Thrives on supporting their students to achieve their swimming potential, drawing on their knowledge and experience of industry best practice, progression levels, and teaching skills that they apply in the most effective way
• Have a working knowledge of aquatic health and safety, as will an understanding of safeguarding and child protection procedures
• Are approachable, friendly and patient, with a firm ability to build trust, encourage and motivate your pupils
• Can ensure the successful delivery of the trusts swim school in line with company policy and the Swim England NPTS 
• Can teach customers of a varying age and ability as per the Swim England NPTS and complete all necessary reports
• Can ensure teaching, customer care and health and safety standards are maintained in line with company policy
• Can maximise the retention of swim school participants through quality standards, motivation and customer care
• Can ensure strong communication links between yourself, the swim school coordinator, reception and duty management
• Can deal with customer enquiries, feedback and concerns

THE CANDIDATE

Our Level 2 Swimming Instructors...

• Love being part of a team
• Have a true love of swimming with a friendly caring personality
• Are enthusiastic and have a positive attitude towards their role 
• Want to learn and gain skills
• Are honest, ethical, loyal and accountable
• Are punctual and well presented
• Are flexible and can adapt to changes on shift accordingly and willingly
• Are willing to work from various local locations within the company as and when required
• Are willing to work shifts, including evenings and weekends
• Are willing to work extra hours should the centre need it
• Are professional at all times

QUALIFICATIONS

Our Level 2 Swimming Instructors...

• Have a Swim England Level 2 or STA Full Swimming Instructor Qualifications (or the equivalent international qualification)
• Have experience of swimming teaching
• Have or have held a recognised pool rescue award (preferable). Or be able to obtain it within a set period if not held.

DBS

Level 2 Swimming Instructor positions are classed as a regulated post and therefore will require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it will be necessary for the post holder to be submitted for a DBS check.

CONDITIONS OF EMPLOYMENT

Title:  Senior Recreational Assistant

Reporting to:  Duty Manager

Salary: £22,000-£26,000 pa depending on experience

Annual Leave: 28 days paid annual leave per year 

Pension: NEST Auto Enrolment after 3 months of service

As a Senior Recreation Assistant, you will be guided by the values to lead by example and inspire your team every shift to ensure the highest standards of delivery at all times.

OVERVIEW
Come and join our Leisure Focus Senior Recreation Assistant team. This role is pivotal to the operations of our leisure centres. Managing and inspiring a large team of recreational assistants day to day, ensuring our customers have the best customer journey from the moment they arrive to the moment they leave.

Our Senior Recreation Assistants are forward-thinking and passionate about leading their team, ensuring all the team members are developed to their full potential. Joining our team as a Senior Recreation Assistant allows our community to enjoy their leisure time, and improve their physical and mental well-being and is a genuinely rewarding experience.

ROLES & RESPONSIBILITIES
• Supervise the lifeguard team & regular pool rotations
• Comply with H&S procedures and standards of the centre
• Supervising and cleaning the pool area
• Setting up equipment
• Deliver first-class customer service
• Deal with customer queries
• When not poolside you will be a key support to your team on a daily basis from preparing Studios,
Gyms or Sports Halls for various activities to the general cleaning and upkeep of the centre.

QUALIFICATIONS

Desirable
● Have a recognised qualification in Leisure Management, Sports Development or related subject or have to knowledge and are looking to achieve such qualification
● Has knowledge and skills in the Leisure or a related industry in a small/medium-sized enterprise.
● Has a current NPLQ (National Pool Lifeguard Qualification) or previously held one and is able
and willing to achieve the qualification.

ABOUT US
Leisure Focus is a not-for-profit Charitable incorporated organisation (CIO). It has been established to work with local communities; supporting clubs, organisations and individuals to achieve their sporting and lifestyle goals. We manage each facility in a responsible way, to ensure each customer has the opportunity to access activities regardless of their race, sex, age, religion, and financial circumstances, physical or mental ability.

Our Values ( FACE)
In every role, across every site, our colleagues are the 'face' of Leisure Focus. Together, we
● Focus on the Customer
● Approach everything systematically
● Collaborate to achieve
● Exceed expectation

There are many great things about Leisure Focus. One of our strengths is that people come together from different cultures, perspectives, and experiences. We are world-class fitness experts, ensuring we at Leisure Focus have a culture where everyone is welcome. Our team members are at the heart of what we do and it’s why we’re here. We are proud to have a global inclusive workforce, with team members from all backgrounds and cultures. We are a disability-confident employer, who is committed to inclusion and diversity in the workplace.

Fitness Instructor, Windsor Leisure Centre
Salary : Depends on experience
Do you have a passion for fitness? Are you looking for a career in fitness? Do you like
working with a passionate driven team with the will to win?
We are currently recruiting for a driven Fitness Instructors to join our health and
fitness team at our Windsor Leisure Centre.
Primary objectives for the Fitness Instructor will be:
● To ensure the safety and enjoyment of everybody using the health and fitness
facilities.
● To deliver inductions/ group sessions/ gym based classes and programmes for
all users
● To promote excellence of customer service and motivate people to enjoy
exercise through good communications and selling skills.
● To take responsibility for all aspects of the daily operation of the health and
fitness facilities.
● To drive Brand Standards in the centre and keep the fitness areas in particular
spotlessly clean at all times.
● To undertake basic maintenance work as required, along with relevant safety
checks.
● To make sure all equipment and facilities are safe and secure when not in use.
● To undertake any reasonable request to assist with the daily operations of the
Centre.
● To be aware of all Health and Safety issues within the Centre, and specifically
the fitness and health facility, and to constantly implement and assess
procedures, drawing attention to unsafe practices.
● To guide, care for and assist all fitness users especially in areas of motivation,
well-being, nutrition, and fitness testing.
The Person
● You must be flexible, reliable, and enjoy working as part of a team.
● You will possess the REPS level 2 or equivalent qualification and be
willing to work variable hours, including some early mornings, evenings
and weekends; as per the rota. .
● Must be able to gain acceptance and respect from clients and the teams
involved.
● Must be able to build strong relationships with customers and colleagues
● Must be able to communicate at different levels of the organisation, both
listen and direct.

DBS
The position of Fitness Instructor is classed as a regulated post and therefore requires
a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it
will be necessary for the post holder to be submitted for a DBS check.
ABOUT US
Leisure Focus is a not for profit Charitable incorporated organisation (CIO). It has been
established to work with local communities; supporting clubs, organisations and
individuals to achieve their sporting and lifestyle goals. We manage each facility in a
responsible way, to ensure each customer has the opportunity to access activities
regardless of their race, sex, age, religion, and financial circumstances, physical or
mental ability.
There are many great things about Leisure Focus. One of our strengths is that people
come together from different cultures, perspectives, and experiences. We are
world-class fitness experts, ensuring we at Leisure Focus have a culture where
everyone is welcome. Our team members are at the heart of what we do and it’s why
we’re here. We are proud to have a global inclusive workforce, with team members
from all backgrounds and cultures. We are a disability confident employer, who is
committed to inclusion and diversity in the workplace.
Title Fitness Instructor
Reporting to Fitness Manager
Annual Leave 28 days’ paid annual leave per year

Pension NEST Auto Enrolment after 3 months

service

Other benefits Free gym membership for the employee

and appointed person
Discounted food and beverages on site
discounted retail items
Career progression and development
opportunities
Training and development
Employee assistance programme
Free parking on site
Cycle to work

To apply, please send an expression of interest letter and your CV to
recruitment@leisurefocus.org.uk
Closing date : 31st July 2025

GP Referral Exercise Instructor- Windsor Leisure Centre
Full time , Permanent
Salary from £27,000 depending on level of experience
Role Purpose
We are looking for a dedicated and compassionate GP Referral Exercise
Instructor to join our Health and Wellbeing team at Windsor. This role plays a
key part in supporting individuals referred by healthcare professionals to
become more active, manage long-term conditions, and improve their overall
wellbeing.
Key Responsibilities
● Deliver safe, personalised exercise sessions to individuals referred
through the GP Exercise Referral Scheme.
● Carry out health assessments, screenings, and consultations to design
tailored fitness programmes.
● Monitor and adapt client progress, ensuring their safety and motivation
throughout.
● Maintain accurate and confidential records in line with programme
requirements.
● Collaborate closely with the Health and Wellbeing Manager, other
team members, and external healthcare partners to provide a seamless
referral experience.
● Champion the service within the community and help promote its
benefits to new clients.
● Uphold Leisure Focus values and contribute to a supportive,
customer-focused environment.

About You
Essential:
● Level 3 Exercise Referral qualification or Level 4
● Experience delivering physical activity to individuals with medical or
long-term conditions
● Excellent interpersonal, motivational, and communication skills
● Ability to work in a structured, goal-driven way
● Passion for improving lives through physical activity and lifestyle
change
Desirable:
● Additional qualifications in specialist populations (e.g. cardiac rehab,
postural stability, cancer rehab)
● Experience in community health or leisure settings
● First Aid qualification

DBS

The position of GP Referral exercise Instructor is classed as a regulated post and
therefore requires a DBS Disclosure.

ABOUT US

Leisure Focus is a not for profit Charitable incorporated organisation (CIO). It has
been established to work with local communities; supporting clubs,
organisations and individuals to achieve their sporting and lifestyle goals. We
manage each facility in a responsible way, to ensure each customer has the
opportunity to access activities regardless of their race, sex, age, religion, and
financial circumstances, physical or mental ability.

Our Values ( FACE)

In every role, across every site, our colleagues are the 'face' of Leisure Focus.
Together, we
● Focus on the Customer
● Approach everything systematically
● Collaborate to achieve
● Exceed expectation
There are many great things about Leisure Focus. One of our strengths is that
people come together from different cultures, perspectives, and experiences. We
are world-class fitness experts, ensuring we at Leisure Focus have a culture
where everyone is welcome. Our team members are at the heart of what we do
and it’s why we’re here. We are proud to have a global inclusive workforce, with
team members from all backgrounds and cultures. We are a disability confident
employer, who is committed to inclusion and diversity in the workplace.

To apply, please send an expression of interest letter and your CV to
recruitment@leisurefocus.org.uk
Closing date: 22nd August 2025